Shipping & Returns

Local Delivery & International Shipping

If your delivery address is situated in Singapore, you will receive your purchase between 2-7 working days.

For international orders, do allow for a preparation time of 8-14 days, depending on the country & home delivery address.

Once your delivery has been processed, you will receive a confirmation email from us with detailed information regarding the delivery.

 

My order is not here yet. What should I do?

1. Check the tracking system of the logistics company. If you notice a delay, you should contact the logistics company to remedy the delay immediately. In the process of international shipping, there are possible unpredictable delays due to customs clearance procedure or adverse road and weather conditions.

2. Otherwise, do give us a call at +65 6591 8875 or email us at info@orientcrown.sg.